Terms and Conditions

Wholesale Policy

Our roasting schedule is Monday – Friday. Most recently roasted coffee bean (in stock) will be shipped once order received. To preserve the quality & aroma; we recommend whole bean (We do not ship ground coffee).

Refund/Exchange Policy Within 7 days from the shipping date.

Within 7 days from the shipping date. However, the shipping cost for returning is on buyer’s charge. For items with manufacturer’s default or defect.

Not Refundable/Exchangeable

Items with obvious signs of use including wear and damage. Please check for any scratches or damages before using. Items without their original packaging, tag, label or other attached parts.

Earn/Redeem Points

You will earn 1 point for every dollar you spend at De Mello Wholesale website.
You can redeem every 100 points for $1 at checkout. 
Points never expires and can be redeemed for future order.
Points cannot be redeemed for cash.
Points will be deducted if product is returned & refunded.