Roasting Schedule

We roast every day from Monday to Friday.
Most recently roasted coffee bean will be shipped once the order received.
To preserve the quality & aroma, we do not ship ground coffee.

Refund/Exchange Policy Within 7 days from the shipped date.

Refund/Exchange can only be claimed for any items with manufacturer’s defaults or defects
Refund/Exchange must be claimed within 7 days from the shipped date.

Non-Refundable/Exchangeable

Any items already opened, used, or damaged can not be refunded/exchanged.
Any items not in their original packaging, tag, label, or other attached parts can not be refunded/exchanged.
Please check for any scratches or damages before opening.

Earn/Redeem Points

You will earn 1 point for every dollar you spend at De Mello Wholesale website.
You can redeem every 100 points for $1 at checkout.
Points never expire and can be redeemed for a future order.
Points cannot be redeemed for cash.
Points will be deducted if the product is returned & refunded.